Outdoor Ontario

Photography => Equipment and Technique => Topic started by: Napper on December 08, 2008, 06:56:31 PM

Title: lens repair
Post by: Napper on December 08, 2008, 06:56:31 PM

Hey!!

Just a quik question.. I am sending my lens to "Gentec international" tomorrow for servicing :(  . They distribute and support "Sigma lenses" in Canada.

Has anyone dealt with them? Any issues ? good or bad.

Thanx..

Napper

P.s. If your focus motor starts squealing get it serviced, don't wait like the big procrastinator that I am.

Title:
Post by: Kin Lau on December 08, 2008, 07:22:51 PM

f've used them a few times, for warranty repairs, and also for out-of-warranty repairs (broke my 120-300/2.8 in half).

They got things done very quickly and cheaply. EX lenses get very good service, usually 48hr turnaround.

Title:
Post by: Howieh on December 09, 2008, 12:11:41 AM

I was sent to Gentec a couple of years ago for a tripod repair. The people I dealt with were very accommodating and really knew their stuff. Your lens should be in good hands!

Title: lens repair
Post by: Napper on December 09, 2008, 05:49:30 PM

Thanx  Kin and Howieh

That makes me feel a whole lot better..:))

 

Napper:))

Title:
Post by: Howieh on January 24, 2009, 10:41:54 PM

What happened with your lens repair? Is everything ok?

Title: lens repair
Post by: Napper on February 06, 2009, 05:11:41 PM

Ahhh all is well

Got my baby back today, found it Nicely packaged sitting on the couch when I got home.
 
working like new..

It took a bit of time, they had to back order a "HSM rotor" and "PCB UNIT"  main card  I guess..

cost   $ 141.00 including shipping home..

Napper :))

In on Dec 10, back Feb 6

Title: lens repair
Post by: Napper on April 22, 2009, 07:00:24 PM

It only survived a  few hours

Had to return it again..last Thursday (been really busy)

Got it back yesterday .. Hopefully it survives a bit longer this time.

Was free this time...

Napper:))  keeping my fingers crossed